Navigating Home Watch: Common Questions

Yes. We are a professionally registered business in the state of South Carolina. Being bonded and insured specifically for Home Watch services means that both your property and our business are protected. This is a critical distinction between a "hobbyist neighbor" and a professional service provider.

Answer: If we discover an issue (such as a leak, HVAC failure, or forced entry), we follow a strict protocol:

1. We take immediate action to mitigate further damage (like turning off the main water).

2. We call you immediately to report the situation.

3. We provide photos and video of the issue.

Transparency is our priority. After every visit, you will receive a GPS-stamped digital report via email. This report includes a checklist of everything we inspected, time-stamped photos of key areas, and notes on any observations we made during the walkthrough.

To maintain our role as an objective "third party," we do not perform major repairs. Our job is to identify issues without a conflict of interest. 

While neighbors are well-meaning, they often lack a systematic checklist and the professional eye to spot early signs of mold, pest intrusion, or mechanical failure. Furthermore, many high-value homeowners' insurance policies require documented, professional inspections to maintain coverage. We provide the documentation your insurance company may require.

Yes. We offer a storm readiness add-on to our regular clients and a singular option for any non-client needing their house to be prepared and checked after a storm. Because we are local to the Hilton Head area, we are often among the first to be able to check on properties once local authorities allow re-entry.